Cookie Policy

Effective October 8, 2026. This Cookie Policy explains how LukLok Casino and its operator, Veloraxy Interactive, Inc., use cookies and similar technologies on our website and app. We aim to be clear about what we store, why we store it, how it helps your experience, and how you can control it.

How cookies work and why we use them

A cookie is a small text file placed on your device by your browser or app. Cookies help the site remember settings, keep you logged in, protect accounts, measure performance, and personalize content. On LukLok Casino, cookies support features like saved preferences, smooth gameplay loading, fraud protection, and accurate analytics for product improvements.

How cookies improve your LukLok experience

Cookies enable practical, user-focused benefits:

• Faster load times and restored game state after brief interruptions.
• Saved preferences, such as language or display settings.
• Security checks that help detect and prevent account abuse and unauthorized activity.
• Reliable analytics so we can improve games, daily rewards, events, and app performance.
• Targeted offers and promotions based on broad usage patterns, when you consent.

Cookies do not automatically credit or deduct in-game currencies, nor do they determine prize eligibility. Prize and sweepstakes rules remain governed by our Official Sweepstakes Rules and account requirements.

Types of cookies we may use

We group cookies by purpose so it’s easy to understand what each does.

• Essential cookies - Required for basic site and account functionality. These allow you to sign in, maintain session state, and use security features. Disabling essential cookies may prevent access to parts of the site or app.
• Functional cookies - Remember choices you make, like preferred display settings, and enable enhanced features. Turning these off may reduce convenience.
• Performance cookies - Collect anonymous usage data to measure site and app performance, error rates, and load times. This helps us improve games, events, and daily rewards.
• Marketing cookies - Track general browsing behavior to deliver relevant promotions and communications, when you consent. These may be used for advertising across devices and platforms.

Cookies can be session-based, expiring when you close your browser, or persistent, staying on your device for a set period. We also use device identifiers in apps to support account security and push notifications.

Third-party cookies and services

We may allow third-party providers to place cookies on our site for analytics, advertising, social features, or partner services. Examples include analytics platforms, advertising partners, and social network widgets. These third parties operate under their own privacy and cookie policies and may set cookies independently. We do not control third-party practices, so we recommend reviewing their policies directly.

Consent and cookie preferences

When you first visit LukLok Casino, you may see a cookie notice or preference center asking for your consent to nonessential cookies. You can:

• Accept all cookies.
• Reject nonessential cookies.
• Customize preferences for categories such as performance or marketing.

You can change your choices at any time through the cookie preference center, if available, or by adjusting your browser or device settings. Withdrawing consent for nonessential cookies does not affect the lawfulness of processing done while consent was in place.

How to manage, disable, or delete cookies

You control cookies through your browser or device settings. Below are general steps; consult your browser help pages for precise instructions.

• Google Chrome - Settings - Privacy and security - Cookies and other site data.
• Apple Safari (macOS) - Preferences - Privacy - Manage website data.
• Mozilla Firefox - Settings - Privacy & Security - Cookies and Site Data.
• Microsoft Edge - Settings - Cookies and site permissions.

On mobile devices, check your browser app settings, and review app-level privacy settings. Deleting or blocking cookies may affect site functions like staying signed in, saved preferences, gameplay continuity, and access to some features.

How cookies affect site functionality

Disabling nonessential cookies may limit personalization and marketing communications, and can reduce the accuracy of performance reporting we rely on to fix issues. Disabling essential cookies will likely break core features such as account sign-in, secure gameplay sessions, and redemption flows. If you experience degraded functionality after changing cookie settings, you can re-enable cookies or contact support for help.

Data retention and security

Cookies themselves are generally small files stored on your device and do not carry the same protections as data stored on our servers. We retain cookie-related data only as long as necessary for the purpose collected, or as required by law. We use technical and organizational safeguards to protect data collected through cookies, including encryption and access controls, to reduce the risk of unauthorized access.

Policy updates

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our services. Material changes will be posted here with a new effective date. Continued use of the site or app after notice of changes constitutes acceptance of the updated policy.

Questions, support, and privacy contacts

If you have questions about this Cookie Policy, or privacy practices, or need help adjusting settings, contact our support team:

• In-app chat support.
• FAQ available on our site.
• Email: vip@luklok.net

You can also learn more about LukLok Casino and our platform at our main site.

Veloraxy Interactive, Inc., the operator of LukLok Casino, is incorporated in Delaware, United States. For privacy requests, please include your account details where applicable and allow time for verification.

© 2026 Veloraxy Interactive, Inc.